Privacy Policy

Overview

PhaseRoll helps you organize photos, videos, voice notes, journals, milestones, chapter goals, weekly reflections, and the stories behind your memories. It also supports invite-only Roll Calls and Future Capsules. This policy explains what information these features process, where it is stored, and the choices available to you.

Information we process

• Account information provided through sign-in, such as your name, email address, profile image, and account identifier.
• Content and organization data you create, including Phases, sub-phases, journals, milestones, captions, dates, voice notes and their transcripts, and chapter goals with deadlines and completion status.
• Weekly reflection answers in text or voice, an optional mood, the week they relate to, and prompt and save history.
• Future Capsule titles, notes or voice messages, recipient email addresses used to find an account, sender and recipient identities, opening dates and time zones, and any Phase you attach.
• Roll Call invitations, participant details and contributions; accounts you block; reports, report reasons, and details you submit to help us investigate a safety concern.
• Media metadata needed to organize your memories, such as capture time, file type, dimensions, camera style, and location when you choose to grant location access.
• Place-search text you enter when using location autocomplete. This text is sent to Google Places to return suggestions.
• Purchase and entitlement information processed by RevenueCat and Apple to provide subscriptions, purchases, and restore access.
• Basic device, session, and diagnostic information needed to authenticate you, secure the service, and troubleshoot problems.

Photos, videos, and storage

On Apple devices, PhaseRoll keeps your original personal photos and videos in app-managed device storage and, when available, your private iCloud container. Memories captured offline can remain on your device until they can be published after reconnecting. Availability across devices depends on completed publishing and synchronization, your connection, and available device and iCloud storage.

PhaseRoll's service stores account information, library metadata, and written content such as captions, journals, milestones, chapter goals, and reflections. Not all content stays only on your device or in iCloud: Behind the Memory voice notes uploaded for transcription, weekly reflection recordings, and Future Capsule recordings are stored in Google Cloud Storage.

Roll Call is separate from your private personal library. Photos, videos, and voice notes you intentionally contribute to a Roll Call are uploaded to Google Cloud Storage; contribution text and related metadata are stored by PhaseRoll. This content is made available to authorized participants in that invite-only event. Participants may save copies of shared content, which remain under their control.

Chapter goals and weekly reflections

Chapter goals store your intentions, deadlines, time zones, and completion status alongside your Phase. If you choose to turn a completed goal into a milestone, you can edit the draft before saving it. Weekly reflections use the week's memories to help you look back; your answer and optional mood are stored with your account and are not published to Roll Call participants. You can edit or delete a saved reflection in the app.

Future Capsules and recipients

When you send a capsule, PhaseRoll uses the email address you enter to find an existing, eligible PhaseRoll account. The service stores the message and opening schedule so it can make the message available to that recipient on or after the selected opening date. The recipient can see the capsule's title, sender name, and opening date before then, but not its note or voice message. The sender can read the message before opening day. Attaching a Phase does not give the recipient access to that Phase.

A "sealed" capsule uses timed access controls; it is not a promise of end-to-end encryption or storage only on your device. You can cancel a capsule before its opening date. Cancellation removes access to the message in the app, but storage cleanup is not instantaneous. Once a recipient has access, they may keep a copy that PhaseRoll cannot remove.

Voice notes and transcription

Behind the Memory and Roll Call voice notes may be automatically transcribed using OpenAI. For this processing, the recording is uploaded to Google Cloud Storage and sent to OpenAI's transcription service. PhaseRoll stores the resulting transcript with the note or contribution so it can be displayed and searched. A Roll Call transcript follows the contribution's sharing permissions.

You can use a text note instead of recording your voice if you do not want audio processed this way. Weekly reflection and Future Capsule recordings are stored for playback; their current save flows do not request this transcription service.

How we use information

• Provide, synchronize, and improve PhaseRoll, including organizing your library, displaying reflections, and opening capsules for their intended recipients.
• Deliver invitations and relevant in-app notifications.
• Authenticate your account and keep it secure.
• Process purchases and determine feature access.
• Respond to support requests and investigate service issues.
• Comply with legal obligations and prevent misuse.

PhaseRoll does not sell your personal information.

Your privacy choices and permissions

PhaseRoll requests access only when a feature needs it: camera and photo library access for memories, microphone access for video and voice notes, and location access to remember where media was captured. You can change these permissions in iOS Settings.

• Choose which photos and videos to import and what to contribute to a Roll Call. Capturing a personal memory does not automatically share it with an event.
• Choose text or voice for a weekly reflection, and leave the mood unset if you prefer.
• Report a Roll Call contribution or block an account using the event's controls. Review and unblock people under User Menu > Safety & Support > Blocked accounts. Blocking filters shared contributions and restricts capsule interactions; unblocking does not restore a removed Roll Call invitation or membership.
• Cancel an unopened capsule or use the available edit and delete controls for your content. These actions cannot remove copies another person already saved.

Revoking a device permission stops future access through that permission; it does not delete content you already saved or shared. For a safety concern or help with these choices, visit Support.

Place search

When you type into a place-search field, PhaseRoll sends the search text directly to Google Places for autocomplete. Google also receives the network information needed to handle the request, such as your IP address. This autocomplete request does not include your personal photos, journals, or voice notes. Place search is separate from permission to access your device's location: disabling location permission does not prevent text you enter in place search from being sent to Google. To avoid that sharing, do not use place autocomplete.

Service providers

• Apple provides Sign in with Apple, private iCloud storage, and App Store purchases and subscriptions.
• Google provides Google Sign-In, Google Cloud Storage for Roll Call media and the voice recordings described above, and Google Places for location autocomplete.
• OpenAI processes voice recordings to produce Behind the Memory and Roll Call transcripts.
• RevenueCat processes account identifiers and purchase information to manage subscriptions, entitlements, and restore access.
• Vercel hosts our website and authentication service. Resend delivers account-recovery and Roll Call invitation emails using the recipient email address and information needed for the message, such as the inviter's name and event details.

We share information only as needed to provide, secure, and support the features described in this policy. We require any third party with which we share user data to provide the same or equivalent protection as this policy and applicable data-protection requirements. Providers processing information on our behalf must use it only for the authorized services and protect it under the applicable service and data-processing agreements. Their own privacy policies may also apply to services you use directly; those policies do not replace PhaseRoll's responsibilities under this policy.

Retention and deletion

We retain information while your account is active and as needed to provide the service, meet legal obligations, resolve disputes, and prevent abuse. Deleting a reflection removes its answer and mood from the saved reflection; a record of the week and prompt may remain. Canceling a capsule removes its message text and schedules its voice recording for cleanup. Removing content from the app and completing storage cleanup are separate steps.

You can request permanent account deletion from User Menu > Account > Delete account. The app shows progress while PhaseRoll removes service data and uploaded media, deletes your sign-in, and clears app-managed content on that device and in iCloud. Follow the process through to completion; interrupted cleanup may need to be resumed. Deleting your account does not cancel or refund an App Store subscription. Manage that separately in your Apple subscription settings.

You may also contact support@phaseroll.com for help. Files outside PhaseRoll's managed storage remain under your control through your Apple account and device, and copies saved by other people remain under their control.

Children

PhaseRoll is intended for people aged 13 and older, as required by our service terms. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact support@phaseroll.com so we can investigate and take appropriate action.

Changes and contact

We may update this policy as PhaseRoll evolves. The effective date above will show when it last changed. For privacy questions or requests, contact support@phaseroll.com.